Welcome to the School Calendar Assistant! We’re here to help families coordinate their busy lives, be better organised and less stressed in managing school events and tasks. To provide the best service, we may need to collect some personal information about you to provide our School Calendar Assistant Application (App) to you.
1. TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect may include the following:
2. HOW PERSONAL INFORMATION IS COLLECTED
We will collect your personal information in a lawful and fair way. We will only collect your personal information where you have consented to it, or otherwise in accordance with the lawHow we collect information from you
How we collect information from third parties
Where possible, we collect your personal information directly from you. However, there may be occasions when we collect personal information (including sensitive information) about you from someone else. For example, where we receive information about you or your child directly from the associated school You consent to us collecting information about you in this manner.
How you provide information for someone else
How we collect information from cookies
We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.
We may also use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.
3.USE OF YOUR PERSONAL INFORMATIONWe collect and use personal information for the following purposes:
If we receive any information where we have not asked for it and do not require it to perform the services, we will take reasonable steps to promptly delete it so that we do not have access to it. If it is an email, where appropriate we will block the sender in our email account and regularly delete all spam messages received from them.
4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We respect your privacy, and we will take reasonable steps to keep your personal information confidential and protected. We may disclose your personal information to:
We may also need to disclose personal information to third party contractors as required for us to provide our services to you, such as cloud-service providers, IT professionals and marketing agencies.
We may also provide access to your personal information to our IT and customer-service contractors located outside of Australia or New Zealand in order for us to provide you with our services. If we do so, we will take all reasonable steps to ensure that any overseas recipient deals with such personal information in a secure manner consistent with how we deal with it.
We take care to work with such third parties who we believe maintain an acceptable standard of data security and require them not to use your personal information for any purpose except for those activities we have asked them to perform on our behalf.
We will not otherwise disclose your personal information unless:
5. STORAGE OF YOUR PERSONAL INFORMATION
All personal information we collect is stored on servers located in Australia and, for the most part, we do not disclose or transfer personal information overseas.
However, the cloud service providers we engage to provide us Australian-based servers may operate overseas disaster recovery sites or have personnel overseas who may access the personal information we hold to assist us in managing our servers.
We are committed to ensuring that the personal information we collect is safe and take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access.
We store the data that we collect with Amazon Web Services on-shore in Australia and use information technology systems that are password protected and utilise a range of administrative and technical measures to protect these systems, such as multi-factor authentication. However, although we take these measures to protect against unauthorised disclosures of information, we cannot guarantee the security of your personal information.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
8. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.
10. CONTACT US
Address: Level 2, 11 York Street, Sydney NSW 2000 Australia